General Information
Pridola is a Swedish brand offering elegant and practical wireless lamps, combining innovative design with customizable lighting.
Our products are designed in Sweden and manufactured in certified partner factories abroad to ensure top quality and competitive prices.
No, you can't. Unfortunately, you can't yet. But you are ALWAYS protected by our 30-day satisfaction guarantee. This means you can buy the lamp risk-free, and if it's not for you, you can return it for a full refund. However, we are confident that you will love our lights :)
All product details (contents, specifications, dimensions) are listed on the respective product pages.
Orders and Delivery
You can track your order here by entering your order number (e.g., #12345).
Delays: If your order takes longer than 14 days, please contact us through the chat widget below.
We use your local postal service for deliveries. Free shipping is included for all orders.
Orders are shipped from Asia to ensure the fastest possible worldwide delivery.
Contact us through the chat widget below.
Possible solutions include… (keep the rest)
Returns and Warranty
Process: Contact us through the chat widget below with photos or videos of the issue to initiate a return.
Yes, a one-year warranty applies to all our bulbs against manufacturing defects.
Common Issues and Solutions
Check the surface: Ensure it is clean and dry.
Use screws: Provided in the package for extra stability.
Double the adhesive: Use two 3M adhesive patches per lamp for better grip.
- Make sure you’re using a USB-C cable and a 5V/2A power adapter.
- If the issue persists, contact us with a photo or video of the problem for a replacement.
For unresolved issues, send us a photo or video of the problem through the chat widget below.
Refer to the user manual included in the package or the video tutorial accessible via:
- The QR code provided in your package.
- The email sent 7 days after your purchase.
- Directly on YouTube: Watch the video here.
For unresolved issues, send us a photo or video of the problem at contact@pridola.co.uk
Customer Support
Please contact us through our chat widget.
We strive to reply within 24 hours, but response times may extend to 48 hours due to high demand.
Tips and Recommendations
Fully charge the bulbs before first use.
Avoid completely draining the battery.
Clean the connectors regularly.
Our lamps are designed for indoor use. If used outdoors, ensure they are protected from moisture and extreme weather.
Wipe with a soft, dry cloth.
Avoid harsh chemicals that might damage the finish.
Transparency and Trust
Pridola is a Swedish brand, and our designs are created in Sweden. Manufacturing is done in certified factories in Asia to ensure the highest quality.
Our products ship directly from Asia to provide fast worldwide delivery at competitive rates.